Effective Date: 01 April 2026

TruxHire (“we”, “our”, “us”) aapki privacy ko seriously leta hai. Ye Privacy Policy batata hai ki hum aapki information kaise collect, use aur protect karte hain.

---

📌 1. Information We Collect

👤 Personal Information:

• Name
• Mobile Number
• Email Address
• Vehicle Details (Truck Type, Number, etc.)

📍 Usage Data:

• App usage activity
• Device information
• Location (for better load matching)

---

⚙️ 2. How We Use Your Information

Hum aapki information use karte hain:

• 🚚 Load provide karne ke liye
• 📞 Customer support dene ke liye
• 💸 Payment process karne ke liye
• 📊 App improve karne ke liye

---

🔐 3. Data Security

Hum aapke data ko secure rakhne ke liye:

• Secure servers use karte hain
• Data encryption follow karte hain
• Unauthorized access prevent karte hain

---

🤝 4. Sharing of Information

Hum aapki personal information:

• ❌ Kisi third party ko sell nahi karte
• ✅ Sirf trusted partners ke saath share karte hain (payment & services ke liye)

---

📍 5. Location Usage

Location ka use hota hai:

• Nearby loads dikhane ke liye
• Better route suggestions ke liye

---

🔄 6. Changes to Policy

Kabhi bhi hum policy update kar sakte hain. Updated version app me available hoga.

---

📧 7. Contact Us

Agar aapko koi query ho:
📩 Email: support@truxhire.in

---

🗑️ Account Deletion Policy – TruxHire

TruxHire users ko full control deta hai apne account par.

---

❌ How to Delete Your Account

Aap apna account delete kar sakte hain:

📱 Method 1 (App ke andar):

• App open kare
• Profile section me jaye
• “Delete Account” option select kare
• Confirm kare

---

📧 Method 2 (Email Request):

Aap email bhej sakte hain:
📩 support@truxhire.in

Subject: Account Deletion Request

Include kare:

• Registered Mobile Number
• Name

---

⏳ Deletion Process

• Request receive hone ke baad 24–72 hours me account delete ho jayega
• Aapka personal data permanently remove ho jayega

---

⚠️ Important Notes

• Active trips ya pending payments hone par deletion delay ho sakta hai
• Legal requirements ke liye kuch data temporarily store ho sakta hai

---

🔐 Data After Deletion

• Personal data delete ho jayega
• App access permanently band ho jayega

---

📧 Support

Kisi bhi help ke liye:
📩 support@truxhire.in