Effective Date: July 20, 2026

Welcome to Sanga. Your privacy is important to us. This Privacy Policy explains how Sanga collects, uses, stores, and protects your information when you use our mobile application and related services.

If you have any questions about this Privacy Policy, please contact us at:

Email: admin.sanga@gmail.com

1. Information We Collect

To provide our services, we may collect the following information:

Account Information

Name or nickname
Email address
Profile photo (optional)
Gender, age (if provided), and other profile details

Communication Data

Video and audio call session information
Chat messages
Friend requests and contacts within the app

Device Information

Device model
Operating system version
App version
Language
Time zone
Device identifiers
IP address

Usage Information

We may collect information about how you use the app, including:

Login activity
Features used
Call duration
App interactions
Crash reports
Performance diagnostics

2. Camera and Microphone

Sanga requires access to your:

Camera
Microphone

These permissions are used only to provide video and audio calling features.

Sanga does not access your camera or microphone when you are not actively using these features unless required for an ongoing call initiated by you.

3. Photos and Media

If you choose to upload a profile picture or share images during chats, Sanga may access your selected media with your permission.

We only access files you choose to upload.

4. Contacts (If Enabled)

If you choose to use contact discovery features, Sanga may access your contacts only after your permission.

This feature is optional.

5. Location Information

If location-based features are available, Sanga may request your location only after obtaining your permission.

Location is used solely to improve matching and user experience.

6. Face Verification

To help maintain a trusted community, Sanga may request face verification.

Verification images or videos are used only for identity verification and community safety.

7. How We Use Your Information

We use collected information to:

Create and manage your account
Enable audio and video calls
Connect you with other users
Improve app performance
Detect fraud and abuse
Provide customer support
Maintain platform security
Personalize your experience
Comply with legal obligations

8. End-to-End Encryption

Sanga is designed to protect user communications.

Where supported, calls and messages are encrypted during transmission to help protect your privacy.

9. Data Sharing

We do not sell your personal information.

Information may be shared only with:

Trusted service providers who help operate the app
Cloud infrastructure providers
Analytics providers
Legal authorities when required by applicable law
Safety investigations involving abuse, fraud, or security threats

10. Children’s Privacy

Sanga is intended for users who meet the minimum age required by applicable law.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information without appropriate authorization, we will remove it promptly.

11. Data Security

We use industry-standard security measures to protect user information, including:

Secure connections (HTTPS/TLS)
Encrypted data transmission
Access controls
Security monitoring
Regular security improvements

While we work to protect your data, no online service can guarantee absolute security.

12. Data Retention

We retain your information only as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Prevent fraud
Enforce our Terms of Service

When data is no longer needed, it is securely deleted or anonymized where appropriate.

13. Your Rights

Depending on your location, you may have the right to:

Access your information
Correct inaccurate information
Delete your account
Request deletion of your personal data
Withdraw permissions
Object to certain processing activities where applicable

You may contact us to exercise these rights.

14. Third-Party Services

Sanga may use trusted third-party services such as:

Analytics providers
Crash reporting services
Cloud hosting providers
Push notification services
Payment providers (if purchases are offered)

These providers process information according to their own privacy policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted within the app or on our official website (if available). Continued use of Sanga after updates means you accept the revised Privacy Policy.

16. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Sanga Support