Last updated: August 17, 2026
Welcome to Nepzo (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our mobile application and tell you about your privacy rights and how the law protects you.
1. INFORMATION WE COLLECT
When you register and use Nepzo, we may collect the following information:
– Personal Identification Information: Name, Email address, and Mobile number provided during registration.
– Device Information: Hardware model, operating system version, unique device identifiers (Android ID), and network information to enforce our “One Device, One Account” security policy.
– Activity & Reward Data: In-app activities, quiz scores, game progress, reward balance, and payout/withdrawal request details (eSewa ID or Gift Card details).
2. HOW WE USE YOUR INFORMATION
We use the information we collect in the following ways:
– To create and manage your user account.
– To process daily claims, game rewards, promo codes, and withdrawal payout requests (via eSewa or Gift Cards).
– To detect and prevent fraud, multi-accounting, VPN/Ad-blocker abuse, and unauthorized access.
– To provide customer support and respond to your queries.
3. DATA SECURITY
We implement robust security measures (including secure token authentication and HMAC signature verification) to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4. THIRD-PARTY SERVICES
Our app integrates third-party services such as Google AdMob for serving advertisements. These services may collect information used to identify your device in accordance with their respective privacy policies.
5. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
Email: nepzooffical@gmail.com
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ACCOUNT DELETION INSTRUCTIONS – NEPZO
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Last updated: August 17, 2026
If you wish to delete your Nepzo account and remove all associated personal data from our servers, you can request account deletion by following the steps below:
1. SEND AN EMAIL REQUEST
Send an email to our official support team at:
📧 Email: nepzooffical@gmail.com
2. EMAIL REQUIREMENTS
Please include the following details in your email:
– Subject: Delete My Nepzo Account
– Registered Email Address: [Your registered email]
– Registered Mobile Number / eSewa ID: [Your mobile number]
3. WHAT DATA IS DELETED?
Upon verifying your request, we will permanently delete:
– Your user profile and login credentials.
– Your reward balance and activity history.
– Your withdrawal and payout records.
4. PROCESSING TIMELINE
Account deletion requests are processed manually within 48 to 72 hours. Once processed, all your data will be permanently and irrecoverably removed from our database.