Qrides Captain
Package Name: in.qrides.driver
Last Updated: August 03, 2026
Welcome to Qrides Captain, the official driver application for approved Qrides captains. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
By using Qrides Captain, you agree to this Privacy Policy.
1. Information We Collect
Personal Information
During registration or onboarding, we may collect:
- Full Name
- Mobile Number
- Email Address (optional)
- Profile Photo
- Driver License
- Government-issued Identity Documents
- Vehicle Registration Certificate
- Insurance Details
- Vehicle Information
- Bank or Payment Information (if required for payouts)
Location Information
Qrides Captain collects location information to provide ride services.
Foreground Location
Your location is collected while the app is open to:
- Display nearby ride requests
- Navigate to pickup locations
- Navigate passengers to destinations
- Calculate distance and fares
- Improve trip accuracy
Background Location
Background location is collected only when:
- You are approved as a captain
- You are Online
- You are waiting for ride requests
- You are actively completing a trip
Background location allows:
- Nearby ride matching
- Live trip tracking
- Accurate ETA updates
- Driver safety features
- Trip completion even if the app is minimized
Location tracking stops when:
- You go Offline
- Your trip ends
- You log out (unless legally required otherwise)
3. Ride Information
During trips we may collect:
- Pickup Location
- Drop Location
- Trip Route
- Trip Distance
- Trip Duration
- Ride Status
- Fare Information
- Cancellation Information
4. Device Information
We may collect:
- Device Model
- Android Version
- App Version
- Device Identifier
- Crash Reports
- Performance Logs
This helps improve app reliability and performance.
5. Documents Submitted During Onboarding
To verify captains we may securely collect:
- Driver License
- Identity Proof
- Vehicle Registration
- Insurance Documents
- Profile Photo
These documents are used only for verification and legal compliance.
6. How We Use Information
We use your information to:
- Verify captain accounts
- Enable ride requests
- Match captains with passengers
- Process trips
- Improve navigation
- Provide customer support
- Prevent fraud
- Maintain platform security
- Comply with legal obligations
7. Notifications
The app may send notifications regarding:
- Ride Requests
- Trip Updates
- Earnings
- Verification Status
- Account Notices
- Important Service Announcements
8. Information Sharing
We may share limited information with:
- Passengers during active rides
- Payment service providers
- Government authorities when legally required
- Service providers supporting app operations
We do not sell your personal information.
9. Data Security
We implement reasonable administrative, technical, and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
10. Data Retention
We retain information only as long as necessary to:
- Provide services
- Resolve disputes
- Prevent fraud
- Meet legal, accounting, and tax obligations
Certain records may be retained longer where required by law.
11. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your profile
- Delete your account
- Request deletion of personal data where permitted by law
12. Account Deletion
Captains may request account deletion by contacting:
Email: qriddes@gmail.com
Please include:
- Full Name
- Registered Mobile Number
- Registered Email
- Driver ID (if available)
Deletion requests are generally processed within 7 business days, subject to verification and any legal or regulatory retention requirements.
13. Children’s Privacy
Qrides Captain is intended only for adults who meet the legal requirements to operate commercial transportation services. It is not intended for anyone under 18 years of age.
14. Third-Party Services
The app may use trusted third-party services including:
- Google Maps Platform
- Firebase Cloud Messaging
- Firebase Analytics
- Firebase Crashlytics
- Payment Service Providers (if applicable)
These providers process data according to their own privacy policies.
15. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be published within the app or on our website with a revised “Last Updated” date.
16. Contact Us
If you have any questions about this Privacy Policy or your personal data, contact us:
Qrides Support
Email: qriddes@gmail.com