Effective Date: July 22, 2026
Welcome to NirmaanGo. Your privacy is important to us. This Privacy Policy explains how NirmaanGo collects, uses, stores, and protects your information when you use our mobile application.
If you have any questions, please contact us at:
Email: support@nirmaango.in
1. About NirmaanGo
NirmaanGo is a platform that helps users purchase construction materials and connect with verified construction professionals such as contractors, electricians, plumbers, masons, painters, architects, engineers, and other service providers.
2. Information We Collect
A. Mobile Number
To create and access your account, we collect your mobile number.
B. OTP Verification
We use One-Time Password (OTP) verification to authenticate your identity during login. OTPs are handled securely through our authentication service and are not stored after verification.
C. Profile Information
Depending on your usage, you may provide:
- Name
- Profile photo (optional)
- Delivery address
- Service location
- Saved addresses
D. Order Information
When you place an order or book a service, we collect:
- Ordered products
- Booking details
- Delivery address
- Order history
- Payment status
E. Device Information
We may automatically collect:
- Device model
- Android version
- App version
- Device identifiers
- Crash reports
- Diagnostic information
This helps improve app performance and security.
3. Location Information
With your permission, NirmaanGo may access your device location to:
- Show nearby suppliers
- Find nearby service providers
- Improve delivery accuracy
- Display relevant services
Location access is optional and can be disabled in your device settings.
4. How We Use Your Information
We use your information to:
- Verify your account using OTP
- Provide construction material ordering services
- Connect you with contractors and service providers
- Process orders and bookings
- Deliver products
- Send order updates
- Improve app performance
- Prevent fraud and misuse
- Provide customer support
5. Payments
Payments may be processed through trusted third-party payment providers.
We do not store your:
- Debit card numbers
- Credit card numbers
- CVV
- Banking passwords
- UPI PIN
Payment information is securely handled by certified payment partners.
6. Information Sharing
We do not sell your personal information.
Your information may be shared only when necessary with:
- Construction material suppliers
- Delivery partners
- Verified contractors
- Electricians
- Plumbers
- Masons
- Architects
- Engineers
- Payment providers
- Government authorities when legally required
Only the minimum necessary information is shared.
7. Data Security
We use industry-standard security measures to protect your information, including:
- Secure authentication
- Encrypted communication (HTTPS)
- Restricted access to user data
- Regular security monitoring
While we strive to protect your information, no internet transmission is completely secure.
8. Data Retention
We retain your information only as long as necessary to:
- Maintain your account
- Complete transactions
- Provide customer support
- Meet legal obligations
- Resolve disputes
9. Your Rights
You may:
- Update your profile information
- Change saved addresses
- Request account deletion
- Contact support regarding your personal data
To request deletion, email:
10. Children’s Privacy
NirmaanGo is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, it will be removed promptly.
11. Third-Party Services
Our app may use trusted third-party services for:
- OTP authentication
- Payment processing
- Analytics
- Crash reporting
- Maps and location services
- Push notifications
These services operate under their own privacy policies.
12. Notifications
We may send notifications regarding:
- Order updates
- Delivery status
- Booking confirmations
- Service reminders
- Promotional offers (where permitted)
You can manage notification preferences in your device settings.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted within the application and become effective immediately upon publication.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
NirmaanGo Support
📧 Email: support@nirmaango.in
Summary
By using NirmaanGo, you agree to the collection and use of information as described in this Privacy Policy. We are committed to protecting your privacy while providing a secure and reliable platform for purchasing construction materials and booking trusted construction services.