Mithila Bazar (“we”, “our”, or “us”) operates as a Shopping & Grocery mobile application designed to help users browse, order, and purchase grocery and daily-use items. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
If you do not agree with this policy, please discontinue using the app.
1. Information We Collect
We may collect the following types of information:
a. Personal Information (Provided by You)
- Name
- Phone number
- Email address
- Delivery address
- Order details
b. Automatically Collected Information
- Device information
- App usage data
- Log data
- Approximate location (only if needed for delivery)
c. Payment Information
We do not store your payment card details. Payments are handled securely by third-party payment gateways.
2. How We Use Your Information
We use collected data for:
- Processing and delivering orders
- Verifying and managing user accounts
- Providing customer support
- Sending order updates and notifications
- Improving app performance and user experience
- Ensuring app safety and fraud prevention
3. Sharing of Information
We do not sell or rent your personal data.
We may share limited information only with:
- Delivery partners (for order delivery)
- Payment processors
- Service providers helping us operate the app
- Authorities if required by law
4. Data Security
We use reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no online platform is 100% secure.
5. Children’s Privacy
Our app is not intended for children under 13.
We do not knowingly collect information from children.
6. Permissions Used in the App
Mithila Bazar may request certain permissions for smooth functioning:
- Internet access
- Notifications
- Location (optional for delivery accuracy)
We do not access photos, contacts, or any sensitive data unless explicitly required and permitted by you.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted in the app.
8. Contact Us
If you have any questions about this Privacy Policy, please contact:
📧 Email: mithilamart11@gmail.com